Trusted Tips and Resources

Trusted Tips & Resources

Trusted Regina team announces the Regina organization to receive our $500 donation but wait, there's more..

The Trusted Regina Directory team and all of the the Trusted Regina businesses we partner with are based in Regina and we all care about the Regina community! 

The Trusted team wanted to join in the amazing spirit of giving that we saw happening this year in the Queen City. Individuals we were inspired by were those like Niall O'Hanlon from the Fat Badger that motivated hundreds to give to the soon to be arriving Syrian refugees, showing the true heart of the majority!    THIS MAKE OUR HEARTS SING and gave us the motivation to do something !! 

SO....On December 14th  we posted on the Trusted Regina Facebook page, asking for the Regina public to nominate their personal favorite Regina based non profit organization. We also wanted to know WHY they were nominated. We committed to choose 1 of the nominated organizations to receive a $500 cheque on December 23rd from the Trusted Regina team.   


Regina, you have done yourself proud!! We are absolutely over joyed that so many of you shared your favorite charity, group and places that are out there in our community making a difference every day of the year! 

Some of these are well established Regina organizations that have been around for many years, some are true grass roots initiatives of everyday people coming together to affect positive change in our community and we salute them ALL!  

Many of them we have donated items and money to in the last 4 years we have been in business, those include:

Others we had never heard of & we really appreciated getting to know more about them and what they do!! Thank you everyone who took the time to share their favourite!!  

We regret that there can only be 1 recipient of the $500 donation - we really wish we could afford to give a cheque to every single one, as all are so deserving,  but we are just a small local business and we just can not afford that at this time.   

DRUMROLLLLLLLLLL............

We have decided to give our donation to an organization that we haven't helped before, one that we know offers a service to the most vulnerable in their hours of desperate need. 
An organization who's mission it is 'To build a community where respect, equality and freedom create an environment where violence against women and children does not exist. '  .

Our 2016 recipient is SOFIA House Regina.  

 We know that the holiday season is a time when family & relationship tensions can strain to break point and we want to do what we can to help this amazing Regina organization this year. 



BUT WAIT ...there's more...

We may not be able to stroke a $500 cheque for all the organizations and groups that were nominated on the Facebook post we did...but we can do something for each of them!   

Keep checking in to our Facebook page between now and Christmas Eve, so you will be able to keep up with the activities of the Trusted Regina Elves - See the 3 of them in this delightful video INSPIRED  BY and it is  A  PERSONAL SALUTE TO REGINA CAT RESCUE - who was the most nominated of all the Regina organizations this year! 

We look forward to making your kittys purrrrrr with our gift!  



WE are going to do our best to help each and every one of the organizations, groups and people YOU nominated and appreciate so much! We cannot promise $500 gifts, but we do care,  and we know that what we are going to do will help ...so thank you all for the list of all these amazing Regina people and organizations who are definitely on the NICE LIST this year!!!!

PLEASE NOTE:

These gifts we give do not just come from the Trusted Regina team, they are from and on behalf of the Trusted Regina community - That means they are from EACH and EVERY Trusted Regina businesses you will find listed on the TrustedRegina Directory! 

Please SUPPORT them and thank THEM for being awesome! 



In life it's not the actions of 1 or 2 that make the most difference, it's the actions of many and ONLY TOGETHER ARE WE TRUSTED! Thank you for INSPIRING US 

Trusted Regina receives a negative Google review from Trevor

The Trusted Regina directory team really care about the opinions and thoughts of YOU, the Regina public. WE work for you by finding the best locally accountable Regina businesses and promoting them as a community. We do this so you can find trustworthy companies really easily. We are just like you, and we have been burned in the past from disreputable companies who over promised and undelivered, in fact the founder Sara was ripped off and this prompted her to start Trusted!! ( read the story here)  

The internet has really been a game changer for consumers and for businesses. On the positive side it means we can research companies and products much easier BEFORE we contact them, saving us time.....but what if you read reviews that are bias, misinformed or simply not the truth??  We have supported Trusted partners through this process and tried to guide them in how to deal with this sometimes devastating process, it’s something that most local businesses really do fear.

This time it is our turn.....Trevor took the time to leave a review for The Trusted Regina team today, so we wanted to make something positive out of a ‘ negative situation ‘ for the Trusted team. Read his review and our founder Sara Wheelwright’s response  below.    
We truly thank Trevor for allowing us an opportunity to speak about what we do , and hopefully explain that we are indeed the REAL DEAL, also this allows us the opportunity to  use our experience to highlight one of the biggest things local and big businesses are having to deal with!  Words are powerful and we all have a voice online, please be informed, be nice and be wise in how you use that voice. 


Response from Sara 

 Trevor- firstly thanks for sharing your thoughts with us and giving our team a chance to explain to you who we, what we do and why we are set up the way we are. 
Firstly a business does't pay to be Trusted - they qualify to be Trusted after passing a strict verification process ( pass or fail) and signing an annual contract to uphold a specific standard and set of guarantees. We welcome feedback and you can contact us by phone, email or on our many social media pages . We are a local team with offices in Regina and Saskatoon. 


We are not a ' review company ' you are correct - they are 10 a penny all over the web, most reviews online are not verified in any way. In addition evidence and data clearly proves that up to 40% of all reviews are false . Also, we know that many people who review businesses negatively are not interested in solving issues , but just use these review sites to complain. This can really effect local businesses who would otherwise have worked hard to rectify any wrongs they may have done! No one is perfect are they? 

At Trusted - we are unique- the testimonials you see displayed on the feature listings are from real people that we spoke to personally as part of the verification process- we contact 25 previous clients and survey them in person and over the phone. 

( See an example below) 


We work with the businesses over the year - helping them with service questions, sharing info from the public, training them about the internet and social media and supporting their endeavors by promoting them as wonderful local companies that meet our high standards and believe in what we stand for. However who we really work for is YOU - the public. We also mystery shop a random selection of the businesses to check that they are doing a great job when they don't know we are looking! 

If there are issues - We offer a hands on dispute resolution process that determines if the business has broken their contract with Trusted - if we find they have, we give them the opportunity to rectify their mistake - if they do not we remove them from the Trusted website(s) - we speak to both parties on the phone, on email and in person to ensure we know all the facts before making our decision. 

The businesses pay an annual membership fee which is minimal, from that we invest heavily in marketing to promote them as a community. How else do we let people know about our service in the cities we serve?  Also, of course our hardworking local team  are compensated for the countless hours we put into providing the best possible on and offline  experience for the public and the partners. 

If you wish to complain about any Trusted business , you can contact us via any of the ways mentioned above and we will be happy to offer assistance, advice and even mediation if you feel you need it? 
However by just reviewing Trusted negatively, like you have today with out truly knowing who we are and what we do, means you are again solidifying to our team that review sites are not what we ever want to be ...We offer a local service that is specialized, unique , personal , locally focused , accountable and absolutely trustworthy . 

Many thanks again for the opportunity to educate you and any others that may have been feeling the same way. We hope you reconsider you 2 star review of our services, we would love nothing more than to be an asset in your life! 


 Sincerely on behalf of my team and the Trusted Partners across SK . 

Sara Wheelwright , Owner S & E Trusted Online Directories


Great Canadian Oil Change a Trusted Regina Automotive and oil expert share a tip on when you should change your oil

At Great Canadian Oil Change, they will always do their best to keep you travelling safely, in a cleaner environment. At Great Canadian Oil Change, they guarantee that they will always value your business. Great Canadian Oil Change is your Trusted Regina Oil Change expert. In their latest helpful oil tip, they share how frequently you should change your oil.



How Often Should You Change Your Oil?

If you ask three shops how often you should change your oil you may get six different answers.  But we feel confident with our recommendation.

Follow the service intervals recommended by the manufacturer of your vehicle

We recommend to our customers that they follow their manufacturer’s recommended oil change intervals.  This means that the manufacturer will recommend that you have your oil changed every so many kilometres.  Depending on your specific vehicle, this may mean having your oil changed every 5000 km, 7500 km, 12000 km or some variation thereof.

What are some exceptions to following the service interval recommendations of the manufacturer?

There is one exception to using the service interval recommended by the manufacturer and that is: driving conditions.  Here are some examples of driving conditions that justify changing the oil earlier than recommended:

Short trips in the winter, where the engine fails to meet operating temperature for ten minutes or more, are tough on oil.  All of that condensation has no place to go but into the crankcase.

Unusually dusty conditions.  (Did you ever follow a combine at harvest?)

These two scenarios justify changing the oil before the recommended service interval.


Should I always follow the oil change needed an indicator on my dash?

Yes, you should follow the oil change indicator in your vehicle.  Unless you’ve received a recall from your manufacturer, we recommend following the oil life indicator on your dash, if your vehicle has one.

How critical is it to change my oil at exactly the time that is recommended by the manufacturer?

Several years ago we sent engine oil samples to a lab.  These were samples of engine oil that were changed before, near and after the recommended interval.  Each report indicated that the oil had life left.  Therefore, although it may not be absolutely critical at the exact odometer reading, we recommend following the manufacturer’s guidelines as closely as possible for the best maintenance of your vehicle.

What are the benefits to changing my oil according to the recommendations of the vehicle manufacturer?

There are many benefits to changing your oil according to the service interval recommended by the manufacturer of your vehicle.  Clean engine oil lubricates the engine, keeps it cool, and minimizes the metal-to-metal contact of the parts inside the engine.  Over time the oil starts losing its ability to flow well (becoming less “viscous”), thus losing its ability to protect your engine as it is meant to.  By regularly changing your oil, you prevent problems that can occur over time.  Some of these problems include overheating and undue wear on the engine due to the friction of parts when lubrication is not optimal.  Regular oil changes will also extend the life of your vehicle and help keep it in optimum running condition.

At Great Canadian Oil change in Regina, we follow the recommendations of the manufacturer of your vehicle.  We will verify that your vehicle is due for an oil change before performing it.  We look forward to seeing you for an oil change or for one of the many other services we offer!  

  Great Canadian Oil Change is your Trusted Regina Oil Change expert

 

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ADDRESS

S & E Trusted Online Directories Inc
TrustedRegina.com
310 Wall St #209
Saskatoon, SK   S7K 1N7
Ph: 306.244.4150

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