Trusted Tips and Resources

Trusted Tips & Resources

Full Throttle your Trusted Regina Furnace and Duct Cleaning expert passes a Trusted mystery shop!

To ensure the Regina directory maintains the standards and high level of integrity that it does and to make sure the Trusted partners are upholding these guarantees on a daily basis we have a MYSTERY SHOPPER PROGRAM, where we mystery shop a minimum of 10% of our Trusted Partners on an annual basis... we get our mystery shoppers to fillout a report to tell us about the experience....

Our latest business to be mystery shopped is Full Throttle your TRUSTED REGINA FURNACE AND DUCT CLEANING EXPERTS

The TrustedRegina.com team are sure you have seen the distinctive van around the city with it's eye catching logo..is a fairly new in Regina, it is owned and operated by Clint Orr, a journeyman Refrigeration/HVAC Mechanic with extensive experience in the industry...which is a distinct advantage over the competition!

Here is the Mystery shop:

 

TRUSTED PARTNER: Full Throttle

MYSTERY SHOP CHECKLIST

1. How was the greeting/ welcome/ call answered?

Great!

2. If retail: Appearance of the store / staff and showroom?

n/a

3. Product/industry knowledge of staff?

Excellent, Clint talked me through the process, told me how long the service would take, advised on the methods of payment, and scheduled me in for an appointment immediately.

4. If a quote is required is the quote well laid out/ clear?

The quote was received on the spot, with a 10% discount. He also advised they take chq, and credit cards, which I found very handy as I pay for most services with my credit card.

5. Did they ask where you found them?

Yes.

6. Overall experience 1-10.

9

7. Would you return as a customer/ recommend them to close friends?

Yes, would definitely use them again and recommend their services.

8. Did anyone stand out as exceptional? If so who? Why?

Clint and his staff are very friendly and knowledgeable, they were very tidy and I appreciated the thoroughness of their cleaning and removal of filters and debris etc.

9. If you made a purchase/booked a job how was the process?

If so refer to the Trusted Guarantees and give an overall mark on each if applicable.

TRUSTED GUARANTEES

Provide the service and quality promised.

10

Complete the job on time.

10

Charge the price quoted with NO surprises.

10

Communicate honestly and be responsive to customer needs.

10

Resolve any issues with customer satisfaction in mind

N/A

Please share any other comments relating to your experience with the company.

Great service, would definitely use them again and have been recommending them to friends and clients.

The process was very easy and efficient, I left my credit card with my son, which he gave to Clint after the service had been completed. Both guys did an excellent job, they were there for nearly three hours, and cleaned up all the excess debris, with minimum disruption.

Great Mystery shop Full Throttle - proving yet again you deserve the Thumnbs up from Trusted!!

Clint is extremely professional and very knowledgeable about the ins and outs of the equipment that keeps your family warm in the winter and cool in the summer....and he is a great guy to go along with it! Call FULL THROTTLE TODAY ..checkout their listing here in REGINA Cleaning services on the REGINA DIRECTORY..They are the ONLY Furnace and Duct Cleaning Busness in Regina to get the ' Thumbs up' ..so you know there is no risk.........

Trusted Regina window coverings experts answer the Trusted Regina Facebook fans questions


PART 1 - Ask the Regina window coverings experts  

Trish Planchot-Voldeng asked "  - I have a beautiful bay window in my living room but I need blinds on them. What do you suggest to provide light, privacy and easy to clean?" 

A:  Bay and bow windows are beautiful when the proper treatment and measurements are used! When choosing products for windows with multiple angles such as these, it is imperative to take the consideration the size of the blind’s headrails. Generally, the smaller the headrail (in depth), the better fit the blinds will have – not saying that larger headrails (such as horizontal faux or wood blinds) can’t be used either, but is important to take into consideration when choosing. For your specifications – light filtering with privacy, we would often recommend a cellular or Unsion shade. These shades come in many different colours and light/privacy levels. They also have the opportunity to come cordless, and top down bottom up. The window covering that we say has the greatest “value” for its function and look! Budget Blinds using a manufacturer that is second to none in durability – these blinds are comprised of spun lace polyester that is crush proof, and easily cleaned with a soft nozzle vacuum or spot cleaning with a gentle fabric detergent. In addition woven wood shades and roman blinds are also good choices if a small headrail is what you are looking for.

Carla Anhorn asked "  House has 4 large windows on the front 1 - oblong above the window and 3 down the side of the door all about the same size. What type of blinds would you suggest? I don't like the typical slat ones. Would like something that is pet-friendly (no ropes/strings) and lets in a fair amount of light (as these would be our main light source during the day). I've heard that there is remote control now .... Is that an option? (Don't really feel like pulling out a ladder to daily to open/close blinds..haha! ) Thank-you.

A:   – the upper “oblong” window is a popular trend we are seeing in the newer homes. Often these upper windows are just for light, and privacy may not be a concern. If this is the case, look for a treatment that can be in the closed/down position nearly all of the time, but will still let a lot of light in, and will provide decoration, UV and glare protection. Decorative window film, burnout roller blinds and many other light filtering blinds would meet these requirements. You can then choose the same or a coordinating blind to go on the windows below. However, if the upper blind is something that you would like to have daily control of, then motorization is a fantastic option! If you are planning on motorizing 1-5 windows, and your home is already completed, we would recommend a battery-controlled shade. The first question we are asked is “how much is this going to cost”? The answer is dependant on the product and manufacturer you and your consultant choose – but in general, you are looking between $350-$600, plus the price of the shade. If you are in the building stages we highly recommend hard wiring the shade into your window framing. This allows the opportunity for a maintenance free option, and more accurate control of the shades. We have dedicated consultants that can help you customize your home’s automation needs! Let’s face it – within the next ten years – everything in our homes will be automated – blinds included!

Kirsten Hleboff asks "we'd like to update the white, cheap blinds that came with our house. Looking for something in a brown tone that can keep bright sunlight out. Any suggestions? Open to fabric ones too. We have 3 large windows and 3 smaller bedroom ones. 

Well Kristen, you are on the right track to very popular options! We are seeing a lot of fabric come back into trend. Fabric drapery panels, toppers, cornice boards and roman shades have been updated with a very modern look, but the warmth of traditional fabric. Cellular blinds are also a popular choice because of the polyester material and many options that are available. There are literally thousands of choices when looking at colors, and as far as privacy and light control – all of them come with the opportunity to add or order very sheer all the way to room darkening treatments that may be best suited for the bedrooms!

Jamie Lee Juneau Our master bedroom and baby's bedroom windows face south in our home and that sun is bright early in the morning in summertime. What is your best solution for blacking out sunlight with a blind?

All window treatments we carry come with the option to be room darkening, and also cordless – which is a “must” in homes, and especially bedrooms with children. Dependant on the aesthetic look and other functions you are looking for, we would be able to narrow the options down to a few wonderful treatments. For example, if it is important for you to have the opportunity to control the light and privacy at the same time, you may be interested in horizontal blinds – real wood blinds or shutters provide the ability for great insulation, and possibly the warmth that a dark wood stain can bring to a room. Or, if you are looking for modern simplicity, low maintenance and/or even a beautiful pattern, roller shades are on of the hottest treatments we are seeing. They also come in a variety of light control options, all the way into room darkening, with the option of “side channels” to make the window nearly blackout! Cellular blinds are one of our most popular options for room darkening as well – they come in so many colors, provide insulation, and the top-down/bottom up and cordless features. Just a few of many options available to our customers.

 

 

 

 

 

Trusted Regina Electrical Experts share a tip on ceiling fans and energy efficiency

Trusted Tip on Energy Efficiency

Ceiling Fan Installation

 

Installing a ceiling fan is definitely a lot harder than it looks. Instructions can be long and complicated, and some fans can weigh as much as 50 pounds! Leave the complicated and hazardous work to our professional electricians. 

Benefits of Ceiling Fans

Energy Savings

Ceiling fans are an effective way to reduce energy costs in both summer and winter. In the winter heated air tends to rise and collect around the ceiling. Ceiling fans circulate the warm air and push it back downward. In the summer, fans create a cool breeze to keep air circulating so that it does not become too damp or stagnant.

Light Up a Room

In addition to increasing energy efficiency, ceiling fans can provide a great source of overhead lighting. You may have some ceiling fans in your home that do not have a light kit, but you wish they did. An electrician can install a light kit to almost any fan in your home.

Indoor or Outdoor Enjoyment

Ceiling fans can be added indoors or outdoors. However, if you decide to put a fan outside make sure you choose a fan that is specifically made for the outdoors. Having a fan outdoors is a great way to make backyard entertaining and barbequing more comfortable. Everyone can benefit from a fan. Not only do your friends and family enjoy the outdoors more, but so do your pets.

Decoration

Ceiling fans are a great way to enhance the décor of a room. In addition to improving your room’s style, ceiling fans draw your eye upward to make the room look larger. Fans come in a variety of styles and colors. Styles range anywhere from traditional to modern, while colors come in an array of wood tones and metals. With so many choices, you are sure to find one that suits your room perfectly.

 


Trusted Regina commercial Alarm & Security Expert Reed Security share a great tip

Reed Security believes when you become a client you will be entering into a relationship – one they want to grow and become long term...they work hard to meet all your REGINA COMMERCIAL security needs from day one!

Stay Open Late?

You May Need More Security. Saskatchewan’s Ministry of Labour Relations and Workplace Safety has announced the enactment of a new regulatory amendment aimed at enhancing the protection of late night retail workers in Saskatchewan. The new law comes into force on January 1st, 2013, and compels those operating late night retail establishments to conduct a hazard assessment and implement a range of specific crime prevention measures to protect late night retail workers.

The primary safety and security measures contained within the new law are reproduced below with some practical considerations for employers wishing to synthesize regulatory compliance and crime prevention best practice:

1. Safe Cash Handling Procedures

Employers are required to develop written cash handling procedures with a primary objective of limiting the amount of money accessible to workers. Safe cash handling procedures are a key component in reducing the reward for potential criminals. Such procedures typically include, in part:

•limiting the amount of money held in the cash register;

counting cash and preparing deposits out of public view;

•restrictions on non-employees entering cash counting areas;

•ensuring deposits are transported by security personnel or at a minimum, are transported by two employees at different times taking different routes; and

•limiting acceptance of bills greater than $20.

2. Video Surveillance Cameras

Reed Security can help you with this by installing ReedHD hi-def video cameras that can clearly capture Faces & License Plates. 

All late night retail establishments in Saskatchewan will be required to install video cameras which must, at a minimum, capture the cash desk and any outdoor gas pumps. If prominently installed and amplified by signage, video surveillance systems can increase the risks to potential offenders. Key steps to optimize video surveillance efficacy include:

•assess the business premises as a whole before identifying camera locations;

•place cameras in locations where they are most visible to customers and in areas that ensure potential offenders will be captured on video (e.g., outside of all entrances, immediately inside of all entrances, near cash machines and behind the cash desk, near garbage disposal areas); 

•consider installing a visible video monitor above and behind the cash desk showing the camera view of the customer at the cash desk (but do not consider taking this step unless the quality of displayed video is high).

3. Maintaining Clear Lines of Visibility 

Employers are required to take steps to ensure good visibility into and out of the premises. Clear sightlines to and from the premises is another way to increase the risk perceived by offenders who fear they will be visible to passers-by during a crime.

Priorities here include:

•removing all posters, advertising materials and other signs affixed to glass entrance doors and windows (but if advertising materials are required, at least ensuring they are positioned well below eye level to maintain clear sightlines);

•relocating or lowering any freestanding items (inside and outside of the premises) which block sightlines to/from the cash desk; and

•considering raising the cash desk area to elevate the worker, enhancing the overall visibility to and from the cash desk.

4. Installing Crime Prevention Signage.

Reed Security can help you with this by installing "Protected by ReedHD Warning Signage". Under the new law, employers are required to display signs indicating workers’ limited accessibility to cash and advising of the presence of video surveillance. Signage stating that video cameras are in use serves to increase the risk perceived by offenders. Posting signs stating that workers can only access small sums of cash is a way to reduce the reward available to potential offenders. Inherent in stating that workers have limited access to cash is the requirement for a drop safe or time-lock safe, which is a form of increasing the effort required by potential criminals.

Signage priorities include:

•designing signage that synthesizes text, colour and graphics to draw attention to the signs and amplify the overall crime prevention message;

•ensuring that multiple signs are placed in appropriate places (i.e., in locations most likely to be noticed by potential offenders; 

Read more: http://blog.firstreference.com/2012/11/22/saskatchewan-poised-to-enact-the-most-far-reaching-regulation-to-protect-late-night-retail-workers-in-canada/#ixzz2HPM3b7je  

5. Late Night (11:00pm to 6:00am) Lone Workers require an Emergency Panic Pendant connected to a 24/7 Central Monitoring Station that can dispatch the Police or RCMP.

Reed Security can help you with this by installing a ULC approved alarm panel and training your staff how to summon for help when needed most.

Visit www.reedsecurity.com  for more information or to schedule a Free Security Evaluation 306.653.3200.

Find Reed Security online at www.reedsecurity.com  or check out their listing here in the REGINA ALARM & SECURITY Category on THE REGINA directory of excellence. Virgil Reed and his team are YOUR Trusted REGINA COMMERCIAL SECURITY experts !

 

 

“We recently switched our services to Reed Security and I must say the process was seamless. The planning and execution from one provider to another was met with excellence in customer service, informative technicians and a support staff that went out of their way to answer questions and ensure our needs were met. I highly recommend Reed Security and their team for installation and monitoring of your offices”

Pat Kyle, ACS, AIAA Director, Branch Operations Wiegers Financial & Benefits

 

 

 

 

 

Great Canadian Oil Change Trusted Regina Automotive and Oil Expert share another helpful tip

Great Canadian Oil Change on Quance in Regina provides oil changes in 10 minutes. No appointment needed! At Great Canadian Oil Change they will always do their best to keep you traveling safely, in a cleaner environment.

They are your Trusted Regina Oil Change experts in the Regina Automotive General category.

Here they share another helpful Trusted Regina Automotive tip

My "Check Engine" light is coming on, but there's plenty of oil and water in the car. What's wrong?

When the "Check Engine" light comes on, your car is telling you to have the computer system checked out at the earliest possible opportunity. A "Check Engine" light means that your car's computer system has recognized a fault in one of its circuits. It is different from the oil pressure light that means "STOP" driving the car.

What does SAE and API mean?

The A.P.I. (American Petroleum Institute) takes data from automobile manufacturers and determines what qualities motor oils must have to properly lubricate engines. Oil companies use this information to blend additives into petroleum base stocks to produce proper motor oils used in automotive engines.

The S.A.E. (Society of Automotive Engineers) oversees testing and sets standards for oil viscosities. On oil containers or labels the weight is noted as "SAE 10w30" (usually noted within or near the API Donut), meaning that in accordance with Society of Automotive Engineer standards, the viscosity of the product is a 10-weight in colder temperatures and a 30-weight in warmer temperatures. Note that the "w" between the 10 and 30 stands for "winter" (or colder). The "w" is included in all multi-grade oil labels as a sign that the first number is the cold viscosity measurement, while the second number is the warm viscosity measurement. With regard to tools, SAE refers to fractional measurements, non-metric. Many car manufacturers recommend a lighter weight oil be used in newer cars. Newer engines are built to tighter tolerances than before. This requires a lighter weight oil for proper lubrication when the engine is cold. Lighter weight oil also helps to increase fuel economy by a small amount. Most manufacturers will list a range of oils that can be used for different conditions. Some are for below 30°C, some are for above 40°C, or for towing or trailering. These weight ranges will be listed in your owner's manual. If the oil is not listed in the manual, it's not a good idea to use it.

 

Great Canadian Oil Change on Quance Street, Regina deserve the Thumbs up from www.trustedregina.com in our Regina Automotive General Category and they are Reginas Trusted oil change experts!

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1307 Ottawa Street
Regina, SK   S4R 1P3
Ph: 306.529.8558

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