Trusted Tips and Resources

Trusted Tips & Resources

WINMAR® Trusted Regina Disaster Service & General Contractor share how they are making a difference.

WINMAR® Regina performs restoration services for residential and commercial properties across Saskatchewan. Our crews offer prompt and professional services to help our customers get back to pre-loss life with the least amount of interruption and associated costs as possible. . They are the Regina property restoration specialistsWINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR. In their latest tip,  they share how they are making a difference. 



WINMAR® Regina Making a Difference.



WINMAR® is dedicated to operating and growing our business as a responsible corporate citizen, committed to our communities and to sound environmental management.

 

We’re committed to working towards smaller, fuel-efficient and alternative fuel vehicles and completing environmental assessments of our facilities and operations. Reducing the amount of debris sent to landfills is one of our focuses.

 

Working together with our industry partners and members of the restoration specialist community, we’re taking responsible steps to ensure the planet and its resources are healthy for the next generations.

 

Esporta® Cleaning System


The ES-3300 Esporta Wash System is more than just a washing machine. It’s an innovative washing system using a patented system of hydraulic pressure cleaning combined with environmentally friendly detergents to effectively disinfect soft contents. Esporta is used for numerous situations including fire/smoke contamination, sewage contamination and flood contamination. Shoes, outerwear and even sporting equipment can be rescued. Treasured family items that would have previously been destined for a landfill can be returned to their rightful place in your home.

 

Fireline Cleaning Equipment


WINMAR® is proud to implement the FIRELINE SYSTEM® for the processing of contents. This amazing new technology has changed the way hard contents and electronic items are restored. With the use of ultrasonic waves, items can be efficiently and economically cleaned. Valuable items like figurines, dishes, and silverware can now be safely returned. Electronics and appliances built with hard plastics that don’t break down are less likely to be sent to a landfill.


Our commitment for the future includes our Winmar Sustainability Policy. We use revolutionary technology that helps ensure your precious and personal items can be returned to their home where they belong. Not the landfills



WINMAR Regina's experienced and certified staff provide full-service restoration for all types of loss;

With their 24 hours a day, 7 days a week, 365 days a year service they always come through for you.


WINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR



Trusted Regina Disaster Services company Winmar Restoration Specialists share a great testimonial.

WINMAR Regina's experienced and certified staff provide full-service restoration for all types of loss.Canadians are no strangers to disasters. Both natural and accidental. Fire. Flood. Wind. When your life has been turned upside-down by a catastrophe, you can count on WINMAR®. We are the Property Restoration Specialists. WINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR

Here they share a great Testimonial from Vince Garland


"Around January my elderly mother fell at home,at this time I didn’t realize how bad her house had become with black mould ,I called Chris at the time he came out and saw how bad the situation was Winmar came in gutted the outside walls insulated with foam re dry walled house also at this time the shower downstairs spring a leak and again Winmar took care of all the problems we did major renovations in the house new flooring drywall kitchen cupboards led lighting and I can tell you they worked with the budget we had I can’t thank Chris Steve and mike for all the work they did 
My mom couldn’t be happier thanks so much Winmar Regina they are the only company I would ever call on an emergency first rate guys." Vince Garland


WINMAR® Regina's experienced and certified staff provide full-disaster service restoration for all types of loss:

With their 24 hours a day, 7 days a week, 365 days a year service they always come through for you. See more services by clicking on the show more info button below. They also offer full general contracting services to Regina and surrounding area.

General Contractor Services include:

  • Renovations
  • New Constructions

WINMAR® knows what it takes to satisfy its customers.

'WINMAR® Coming Through For You!'

WINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR


Winmar your Trusted Regina disaster services experts partner with Inflotrolix

WINMAR® Regina performs restoration services for residential and commercial properties across Saskatchewan. Our crews offer prompt and professional services to help our customers get back to pre-loss life with the least amount of interruption and associated costs as possible. They are the Regina property restoration specialistsWINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR. In their latest tip,  they share info about Inflotrolix!

 

WINMAR®  partners with Inflotrolix: 


WINMAR®  continually endeavours to differentiate itself within the Insurance & Commercial Services Industry in Canada in order to position itself as the premier SOLUTIONS provider in Emergency & Disaster Recovery Services.

As water damage losses continue to escalate Canada-wide, WINMAR®  has now joined forces in a partnership with INFLOTROLIX – A fully Canadian owned & operated flood prevention solutions firm on their state of the art, technologically advanced Backwater Valve system called AQUA-PROTEC and its value-added leak detection system called NOWA. Unlike the current backwater valve solution, AQUA-PROTEC has the following features: Fully Automated balloon inflation & deflation, a Self-maintaining control panel with battery backup, a Built-in alarm to alert homeowners including smartphone technology and Non-invasive installation.

 

AQUA-PROTEC - see how it works:

WINMAR®  is presenting this partnership as an example of wanting to do its best to serve the needs of the insurer and all property owners. Reducing claims costs associated with flooding whether from reoccurrence of sewer backups or water damage from internal plumbing and leaks, that, taken together, represent the greatest area of Insurer payouts to this date.

Many Municipalities across Canada currently offer flood protection & prevention “subsidy & rebate programs” when equipment such as backwater valves are professionally installed. Along with these subsidies, WINMAR®  has also stepped up to the plate to offer other assistance to residential and commercial clients both directly and in conjunction with Insurer programs, which we are starting to see such as sewer back-up discounts, lowering of deductibles and increased sub-limits, amongst others.



About WINMAR® 

WINMAR® is a nationwide franchise network of leading Property Restoration Specialists servicing insurance companies, property management companies, and corporations since 1977. All Winmar franchises are independently owned, trained and certified to provide 24/7 emergency response services and building property damage restoration caused by wind, fire, water, break & enter and other perils. WINMAR®  franchises also offer specialty services including thermal imaging, mould remediation, building sanitization & deodorization, asbestos remediation, and petroleum spills for both commercial and residential claims. WINMAR®  is Canada’s Largest Property Restoration NETWORK with over 90 locations across Canada serving all aspects of the residential, industrial and commercial insurance network.

WINMAR® Regina's experienced and certified staff provide full-disaster service restoration for all types of loss:

With their 24 hours a day, 7 days a week, 365 days a year service they always come through for you. See more services by clicking on the show more info button below. They also offer full general contracting services to Regina and the surrounding area.

General Contractor Services include:

  • Renovations
  • New Constructions

WINMAR® knows what it takes to satisfy its customers.

'WINMAR® Coming Through For You!'

Winmar is a Trusted Regina Disaster Services, Abatement Specialist and Regina General Contractor



 

Winmar your Trusted Regina disaster services experts share a tip on Water Damage

WINMAR® Regina performs restoration services for residential and commercial properties across Saskatchewan. Our crews offer prompt and professional services to help our customers get back to pre-loss life with the least amount of interruption and associated costs as possible. . They are the Regina property restoration specialistsWINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR. In their latest WINMAR Regina Trusted tip, they share information on what water damage does to your home and how they can help! 



Water Damage 

When water damage occurs, immediate action must be taken in order to find the cause, fix the issue, and prevent further damage from occurring. At WINMAR® Regina, our IICRC trained technicians specialize in cleaning up water damage to your home or property. Our team of specialists is equipped with the techniques and equipment to determine the cause and repair the damages properly.

Water damage can occur at any time of the day, any day of the year, which is why WINMAR® Regina is available 24/7 for all types of emergency water damage issues in your home or business.

 

Category 1 Water Damage

Category 1 water sources do not cause an initial health threat. Sources include broken pipes, appliance water line failures, hot water heater ruptures, and broken toilet tanks. If Category 1 water damage is dealt with in the first 24 hours, oftentimes everything can be dried in place and minimal demolition will be required.

Category 2 Water Damage

Category 2 water sources contain some degree of contamination. These sources include appliance overflow, aquariums leaks, waterbed leaks or bursts, and falling rainwater. If Category 1 water damage is left for more than 48 hours, it becomes Category 2 water damage and will require a cleanup process similar to Category 3 water damage.

Category 3 Water Damage

Category 3 water sources always contain pathogenic agents and can be harmful to your health. These water sources include sewer backups, sea and ground surface water, toilet bowl overflows, and sump pump backups. With Category 3 water damage, all items that are contaminated need to be dealt with properly and by professionals to prevent further damage to your home & your health. Many items, including your carpet & drywall, need to be removed & properly disposed of. WINMAR® was one of the first companies to purchase an Esporta Wash system. This system safely & effectively cleans & disinfects your soft contents that have suffered water damage.

 

Our Process At WINMAR® Regina

Each time we work with our customers is an opportunity for our WINMAR® team to show our professional skills and how we really do make a difference.

The first step is always to meet with our customers and go over the scope of the job. We always ask our customers to remove any valuables or sentimental items from the area before we start work.

Next, we want to deal with the things that matter most to you – your belongings. WINMAR® will work with you to carefully pack & move your undamaged contents to a safe place. We will also determine which of your contaminated items can be cleaned & returned to you, and which need to be disposed of. With the help of the Esporta Wash System, we can now save up to 85% of your belongings that were damaged by water.

Next, we will deal with your home. Properly trained technicians will use their equipment to determine which areas of your walls & floor need to be removed. After the demolition is complete, WINMAR® will disinfect the area and set up drying equipment to stabilize the environment. Properly drying the water-damaged areas will prevent future damage from occurring.

Lastly, we want to meet with our customers again. We want to ensure you are happy with the work done and understand the next steps in the process. Remember, WINMAR® is here to help you put things back together too.

 WINMAR® Regina's experienced and certified staff provide full-disaster service restoration for all types of loss:

With their 24 hours a day, 7 days a week, 365 days a year service they always come through for you. See more services by clicking on the show more info button below. They also offer full general contracting services to Regina and the surrounding area.

General Contractor Services include:
  • Renovations
  • New Constructions

WINMAR® knows what it takes to satisfy its customers.

'WINMAR® Coming Through For You!'

Winmar is a Trusted Regina Disaster Services, Abatement Specialist and  Regina General Contractor

 

Winmar Regina Trusted Regina Disaster Services Experts Explain The Insurance Claim Process

WINMAR® Regina performs restoration services for residential and commercial properties across Saskatchewan. Our crews offer prompt and professional services to help our customers get back to pre-loss life with the least amount of interruption and associated costs as possible. . They are the Regina property restoration specialistsWINMAR IS A TRUSTED REGINA DISASTER SERVICES & REGINA GENERAL CONTRACTOR. In their latest WINMAR® Regina Trusted tip they share a tip on the Insurance Claim Process. 



 The Insurance Claim Process Explained 

WINMAR we do all general contracting services, however, we are particularly well known for specializing in insurance restoration. Dealing with insurance companies is what we do every day. We know the process inside and out. However, more times than not, this is the homeowner’s first insurance claim ever – they have never been through it and don’t know what to expect. 

We are here to help! The following is a typical (and lengthy) insurance claim process:

1) Most homeowners purchase their home insurance from a Broker or Agent – someone who sells insurance. 

Upon experiencing water damage, fire damage or any other type of property damage to your home, you will call your broker to inform them of what happened.

2) Your broker will inform your insurance company. 

Your insurance company will then assign an Adjuster. This can take minutes or several hours, depending on the severity of the claim. In extreme cases, this can even take a day or more.

What can I do in the meantime?
If your home requires immediate attention (i.e. there is water in your basement) feel free to call a trusted restoration company (WINMAR) to get started on what the insurance world calls “loss mitigation” or, simply put, cleaning up to prevent further damages.

3) Your adjuster will contact you to discuss the claim. 

Depending on the insurance company, they will refer you to a restoration company to help clean up the damages. If you’ve already called a company in to help, they will take note of that and confirm coverage. Sometimes your adjuster will want to attend the home to view the damages and determine the next steps.

Note about determining Coverage: under no circumstances can your restoration company confirm insurance coverage. Every policy is written differently and every adjuster interprets your policy differently. Our job as a restoration company is to confirm the cause of loss, report this to the insurance company and your adjuster is the only person who can confirm coverage.

4) Your restoration company will come to your home, view the damages and, if necessary, begin the emergency services portion of your claim. 

The goal of this step is to do the minimal work required to prevent further damages from occurring to your home. i.e. water can lead to mould growth – our job is to prevent this.

5) Once the emergency portion is complete, your insurance company will require quotes for the repair work

Most companies require 2 quotes. Depending on the size of the job, they may require 3. Often they will recommend companies to call, or you can always choose your own.

Homeowner’s choice: Do not feel obligated to use a company your insurance adjuster or broker recommends. They should never “bully” you into using someone you aren’t comfortable with. This is your home, your belongings and it is always YOUR choice as to what company completes the work.

6) Waiting for quotes

This is the step that always frustrates homeowners. It takes time to put together an accurate quote as there are many things to consider. If it is a smaller job, this can take 1-5 days. However, if you’ve had a fire or your finished basement was damaged by water, this can take 7+ days. If 3 companies are required to quote, you now have to wait for all of those companies to get the paperwork done. Is there flooring involved? The insurance world uses a special system for determining flooring values, called ICC. This means samples of your flooring have to be sent away to Toronto for evaluation. Depending on what part of the country you live in, this could take 3+ days for turnaround. After the values are determined, they have to be sent to an ICC-certified flooring vendor to provide an ICC quote. Restoration companies have to coordinate this and wait for results before they are able to submit their estimate. We ask for your patience during this process. Please feel free to call your restoration company anytime and ask about the status of your quote. You should always receive a friendly answer.

7) Once all of the quotes have been submitted to your insurance company, your insurance adjuster will contact you to discuss your options

This isn’t always the same day the quotes are received. If we have submitted the quote, it is out of our hands until you talk to your adjuster. You have several options at this point, which your adjuster will describe to you.

8) Your insurance adjuster will often approve the lowest quote, regardless of who the company is. 

This is where your homeowner choice comes in. If the lowest quote isn’t the company you want, you don’t have to use them! However, your insurance company will only pay that amount. If there is a difference between what the insurance is willing to pay and what the restoration company you want has quoted, you will be responsible for the difference. Ask your preferred restoration company if they are willing to match the approved dollar amount, or if they are willing to lower their quote at all to make it more reasonable for you. Often the quotes are just a fraction apart from each other. Forming a good relationship with your restoration company of choice will help you immensely at this stage. Sometimes paying a small amount of money out of your pocket is worth it to have a company you trust working in your home.

9) Meet with your restoration company at your house. 

This gives both you and the restoration company the perfect opportunity to discuss the entirety of the job. Time frames, schedules, colour choices etc. can be discussed at this time. Also, if there are any changes you’d like to make or extra work you want completed at the same time, this can be brought up now. Also, make sure to discuss their warranty policy. Do they have one? How long is it? What does it cover? Things to consider: How long have they been in business? Can they back up their warranty? Are they part of a larger organization? These are all good questions to ask.


10) Deductibles

Despite popular belief that you will have to pay your deductible to your insurance company, most likely you will need to pay this to your restoration company. Typically the insurance adjuster will deduct your deductible amount from the restoration company’s invoice amount, leaving an outstanding balance payable to your restoration company. Discuss this with your restoration company of choice prior to work starting. Many restoration companies require this amount before starting work. Ask if there is anything you can do to help minimize this cost. Maybe you’re willing to allow them a sign in your yard, or to do some of the work yourself.

11) Getting The Work Done

After you’ve picked your restoration company and the amount has been approved, work starts! This is an exciting time for homeowners, they start to see some real progress on putting their house back to the way it was. Your restoration company will work with you to schedule all of the work that needs to be completed. There will be things you will need to do, like choosing flooring, paint colours, cabinets, etc. The faster you can make these choices, the faster work can continue.

12) Job Complete! 

Do a happy dance in your newly restored home and smile. If you’re satisfied with the work, find your restoration company on Facebook and/or Google and leave a positive review. Handwritten cards & letters of reference are always appreciated as well. The insurance industry is a tough and often disliked industry, you’d be surprised how a small “thank you” or “job well done” can change someone’s day.

What if you’re not satisfied? 

Always call your restoration company first. Give them the opportunity to make things right. If you’re having trouble with your contact, ask for the manager or boss. If you are still having difficulty getting things corrected, call your insurance adjuster. Often a phone call from them will get the ball rolling back in the right direction.

Start to Finish, this process can take anywhere from 30 days to 6+ months. It can be frustrating trying to deal with all of the steps and people involved, and waiting for things to happen is always the worst part. A good restoration company will understand that you didn’t plan for this to happen and will accommodate you so you have as little disturbance to your life as possible. Finding a company you are comfortable with is your best bet to a satisfactory result.

Open communication, honesty, & integrity are 3 rules we live by here at WINMAR. If you’re experiencing an insurance claim & damage to your home or business, please give us a call!


WINMAR® Regina's experienced and certified staff provide full-disaster service restoration for all types of loss:

With their 24 hours a day, 7 days a week, 365 days a year service they always come through for you. See more services by clicking on the show more info button below. They also offer full general contracting services to Regina and the surrounding area.

General Contractor Services include:

  • Renovations
  • New Constructions

WINMAR® knows what it takes to satisfy its customers.

'WINMAR® Coming Through For You!'

Winmar is a Trusted Regina Disaster Services, Abatement Specialist and  Regina General Contractor

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