TRUSTED REGINA RECOGNIZES OUR PARTNERS WHO HAVE BEEN TRUSTED FOR OVER 10 YEARS!
In this series of recognition articles, we continue to shine a spotlight on the businesses that have been Trusted Regina Partners for over 10 years. Our team is recognize the partners that joined the Trusted Regina Community in 2012. We want to thank them for TRUSTING our team, and we are identifying each of them individually for providing 10 years of OUTSTANDING service to the citizens of Regina and the surrounding area! This latest article celebrates and recognizes Jon, Tyson and the team & Bergen's Auto Body & Collision Centre Regina - your Trusted Regina Autobody shop for over ten years!
'WE TREAT YOU LIKE FAMILY'
Bergen’s Auto Body is an
SGI Accredited,
OEM Certified Regina Auto Body and Collision Repair shop. They specialize in foreign vehicles and offer an auto body concierge service to their customers.
Bergen’s are known for their tag line ‘We Treat You Like Family’. However, this doesn’t mean that they are a small shop. They are highly qualified professionals with state of the art equipment, and they invest in continually advancing their skills, experience, and accreditations. Their team is waiting to guide you through the repair process from beginning to end.
A LONG HISTORY OF OUTSTANDING SERVICE IN REGINA's AUTO BODY INDUSTRY.
John Bergen Senior and his wife Bev Bergen started the business on Nov 1st, 1991, with 6 employees. Now decades later the team has more than tripled in size! Jonathon Bergen joined his Father in the family business and he is now an owner. The team also includes younger brother Tyson Bergen, along with manager Paulo Di Antonio, and administrator Mandy Senger, who always greets visitors with a smile!!
THE BERGEN'S DIFFERENCE !
The team at Bergen’s are committed to working on improving our skills and level of service. They invest in ongoing training and ensure that our technicians are always up to date with the collision repair industries latest technologies. They are recognized in Regina for our exceptional customer service. They have many unique ways that they differentiate themselves from the competition.
An OEM certification is a certification bestowed by a car manufacturer to a collision repair shop that meets the following standards:
- Technician training to ensure technicians know the protocols and processes to repair a specific make and model of vehicle
- Tooling to ensure the shop has the right machines and tools to perform repairs to the auto maker’s specification
- Equipment to ensure that original equipment manufacturer parts are used so that a repaired vehicle maintains the same capabilities, performance, and safety assurances
- Each automaker has its own certification requirements, and shops invest tens to hundreds of thousands of dollars to earn and maintain OEM certifications.
When you choose an OEM-certified auto body collision repair shop like Bergen’s Auto Body in Regina, you aren’t just taking their word for the quality of work. Trusted Regina can assure you that the quality claims are backed up by a third-party that will not compromise its standards because the auto maker’s reputation is on the line, too.
Only the most trusted and best Regina auto collision centres receive this status. Jon and the team have worked very hard and are very proud of this achievement. They are authorized to do appraisals for your claim. This means if you are in an accident you can go directly to Bergen's and they will assist you from start to finish.
Bergen's Advance Repair Plan
When you choose Bergen’s Auto Body & Collision Centre for your Regina auto body shop, they do an in-depth assessment of your vehicle which they call their advance repair plan. It is no different than a building blueprint. This well thought out process helps their technicians fix your vehicle properly and it ensures they find any hidden damage. Having the plan ready and accepted by SGI helps you, as it means we are fully prepared when your vehicle arrives for repair. They will have all the parts required in the shop and the repairs will be completed correctly, in less time, and more efficiently. This is a WIN -WIN!
What Bergen's Auto Body Clients Say ...
"Bergen’s is an “A” One Business in Regina Saskatchewan. I needed body work done due to a person hitting my vehicle in a parking lot. While the vehicle was in their shop, I asked them to replace the front windshield also. During the time my vehicle was in their shop, they supplied me with updates as to the progress of the repairs, which I greatly appreciated. Their work is top notch; in my opinion, the BEST in Regina! They not only returned my vehicle with the body work completed and my car looking fabulous, but they returned my vehicle in immaculate condition. Washed, and not a spec of dust. The Bergen’s guarantee superb workmanship, and they deliver! Thank You!" - Patricia Knapp- Google
"Wow!! These guys are AWESOME! Did an SGI claim through them, they kept me up to date the entire time, I got texts every step along the way of the repair and they finished it sooner than I anticipated. But wow it looks amazing inside and outside of the car! I was letting my brother use my car and it was starting to get stinky in there and they even cleaned the interior. I am so happy, my expectations have really been exceeded!" - Sarah S - Google
“We are your neighbours and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them. Our OEM certification, awards, recognition and our wonderful customer reviews support our reputation for superior customer service in Regina serving our community. Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!” – Jonathan Bergen – Owner
A word from Sara, the Trusted Regina founder, about her personal experience with .
When I first met the Bergen family, I knew they were right for Trusted Regina. They are down-to-earth, hard-working folk that put everything into what they do. It is obvious that Jon and Tyson care so much about their clients and their team, they cherish the legacy passed to them from their parents, and they will do everything to do better and be better! Bergens are not only an outstanding local business and leader in the Saskatchewan autobody industry, but they are also committed to supporting the Regina community. They know from personal experience how important it is to encourage and support kids in sports, especially those that need financial assistance for equipment and fees. Helping out is a big part of who they are. They are so involved and passionate about kids' sports teams and activities in Regina that it takes work to keep up with everything they sponsor! This shows a deep level of integrity and authenticity - they love Regina, and they are grateful for all the generations of families in their city that have supported Bergen's Auto Body, a local family-owned autobody shop. The Trusted Regina community and I are better for knowing them, and we are so proud to be a part of their ongoing success; we can't recommend them highly enough! - Sara Wheelwright
Thank you for TRUSTING us, Jon. You have provided 10 years of AMAZING service to the people of Regina & area as a Trusted Regina Auto Body and Collision Repair Partner. We are proud to support you and to share that Bergen's have diligently upheld the 5 TRUSTED GUARANTEES of service.
Bergens Auto Body is a Regina family collision repair and auto body shop and from the moment you call you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergens are Regina's best OEM Certified, SGI Accredited Collision repair shop and Bergen's Auto Body is a Trusted Regina Auto Body Shop.
Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!
Please Be Kind
We currently have a situation that has never been a problem or concern in the past. Our suppliers are having huge issues accessing all parts from their manufacturers.
We are sure that you have probably heard about supply chain issues in the news, so hopefully you will recognize that this is not a Bergen’s problem, this is a global problem due to the Pandemic.
“Please be patient, as we are doing everything we can to move things forward, but there is only so much we can do. The delays cause major issues with our work flow in the shop, and at times is has been overwhelming for the Bergens Auto Body staff. Please know that we are working our hardest and trying our best to get those vehicles to you as quickly and safely as we can.”- Jon Bergen
How Can You Help?
If you have minimal damages for repair, such as small windshield cracks and tiny dings on your bodywork, we would appreciate it if you would hold off contacting us for repair until summer. Right now we have to prioritize the worst damaged vehicle, as we need get our most in need clients vehicles back on the road.
Please be kind as we navigate this new normal . We can’t accommodate our clients the way we want to, and we all look forward to the issues being resolved soon!
Thank you for your understanding.
John and Bergen’s team
Watch Jons Video Below.
Read more of Bergens Auto body Tips:
Bergens Auto Body is a Regina family collision repair and auto body shop and from the moment you call you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergens are Regina's best OEM Certified, SGI Accredited Collision repair shop and Bergen's Auto Body is a Trusted Regina Auto Body Shop.
Collision- avoidance is advanced technology available on an ever-growing range of vehicles.
Could you ever have imagined a time in your life when your car would be able to “see” other vehicles or pedestrians? This amazing technology is now readily available, and that means many new cars and trucks can now anticipate collisions, and automatically apply the brakes or take corrective steering actions!!
Some of these capabilities, such as forward-collision warning systems, have been around for a few years, mostly on high-end luxury cars. Others, like steering assist, are just getting added. We are happy to share that collision-avoidance systems are getting better and are spreading to mainstream cars.
Radar, Cameras and Lasers Utilized in Collision Avoidance Systems
These cutting-edge active safety systems rely on a number of sensors, cameras, lasers, and short- and long-range radar. They monitor what is going on around the vehicle—vehicles, pedestrians, cyclists, and even road signs—as well as the vehicle itself. Inputs are processed by computers, which then prompt some action from the car or the driver. Those actions may start with attention-grabbers, such as a beep, a flashing dashboard icon, a tug from the seatbelt, or a vibration in the seat or steering wheel. If the driver doesn’t respond, the more advanced systems then apply partial or full braking force. If a warning system emits too many inappropriate alerts, however, then there is an increasing temptation to switch it off.
“In the end, these systems can do a lot of good in preventing crashes from happening in the first place. But it’s still very important for drivers to realize that no matter how much collision-avoidance technology is on your vehicle it never reduces the need to stay alert at all time.” Jon Bergen
Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!
Bergen’s Auto Body & Collision Centre will treat you like family and that means they work hard to give your vehicles back to you properly and most importantly safely!
Read more of Bergens Auto body Tips:
Bergens Auto Body is a local family collision repair business and from the moment you walk in the door you will be treated like family!
They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's Auto Body are a Trusted Regina Auto Body Shop, they offer courtesy cars to their clients and they specialize in foreign vehicles. In their latest Trusted Regina Auto Body Tip they share information on paint matching.
BERGEN'S AUTO BODY SHARE A HANDY BACK TO SCHOOL VEHICLE CHECKLIST
Back to school checklists aren't just for school supplies of books and papers. Bergen's Auto Body also wants to remind you that your vehicle needs to be back to school ready as well.
Are you sending a son or daughter off to University with a car? Or will they be driving to and from high school? Is your carpool schedule starting up, with your kids in the car, plus a few extras? Make sure you have our Back-to-School checklist for your vehicle completed as part of your school preparation this year, you’ll be glad you did!
Just a reminder to make sure all maintenance and safety items are checked and ready to go. Look over this checklist and make sure your (or your child’s) car is ready to go!
- Check your oil level and condition. You have heard it before, but we all need a little reminder to keep up the maintenance on our cars (myself included!) This is the most basic maintenance item to check off. If you let go too long, having little to no oil can cause extreme engine damage (often requiring total engine replacement!). All cars need adequate oil to keep moving parts lubricated and to keep engine friction to a minimum, so keep up on your oil changes!
- Headlights and brake lights. Be sure your lights are operational – brake lights that are burned out are a ticketable offence. For safety, you need to be able to see and be seen.
- Brakes. Do they stop your car quickly and immediately? Are you hearing any grinding during braking? Brake pads or shoes (and the rotors or drums that they press against) are a “wear” item and are intended to be replaced when they become thin. Extremely hard brake pads may last a long time, but they can be squeaky and noisy and could wear drums and warp rotors prematurely. Brake pads should be replaced, and rotors machined, periodically to keep them wearing evenly and braking smoothly. Make sure you have them checked by an expert auto technician.
- Tires are your vehicle’s only contact with the road. Will they provide the traction you need to corner and stop in rain or slick road conditions and are they appropriate for the road conditions where you or your student will be driving? Check the tread. If your tread is less than 2/32” the tire should be replaced. Check for correct tire pressure
- Not sure where to find your tire pressure? Look on the sticker on the driver’s side door jamb or in your owner’s manual.
- Check your windshield wiper fluid. Visibility is vital to driving safety – be sure you are able to clean your windshield quickly if you are hit by a big bug or run into dust or (oh no!) snow.
- Fluid levels and condition. Coolant and transmission fluid keeps your engine and transmission cool and lubricated. Levels should be checked periodically to make sure there is adequate fluid with no leaks in the system. Coolant should be changed every 50-100,000 miles (or every 4-5 years). Transmission fluid should be flushed and filled every 40-60,000 miles (please check your Owner’s Manual for recommendations specific to your vehicle). Brake and power steering fluids should also be monitored and topped off or changed as needed.
- Test and clean the battery. Is the battery adequate to start your vehicle consistently, and run all of the electrical systems in your car? Batteries may need to be replaced every 3-5 years and offer little to no warning that they are failing. Check the date of the battery (located on top). Corrosion should periodically be cleaned off battery posts and cables to maintain an amperage level and a good electrical ground.
- Proof of insurance. Make sure your student has the current auto insurance card inside the vehicle or in their wallet or purse. You may want to add Roadside Assistance to the policy if they will be going to University out of town.
- Emergency kit for the car. Get one inside the vehicle if you don’t already have one. Find one with a set of jumper cables included in case a battery fails. Many kits also include instructions printed on the bag for the cables. Or if you have a kit already, be sure that it is updated with any medication, and other first-aid items that may have been used previously. Be sure it is well stocked and with items needed for the part of the country you or your student will be taking the vehicle.
- Jack and spare tire. Be sure they are in the vehicle and the spare is in good shape. You don’t want to need either and find them missing if you have a flat tire. Also, make sure everyone driving knows HOW to change a tire ( and where to find the spare)
Bergen’s Auto Body & Collision Centre, treat you like family and that means w work hard to give your vehicles back to you properly and most importantly safely!
Read more of Bergens Auto body Tips:
Bergens Auto Body is a Regina family collision repair and auto body shop and from the moment you call you will be treated like family! They are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergens are Regina's best OEM Certified, SGI Accredited Collision repair shop and Bergen's Auto Body is a Trusted Regina Auto Body Shop.
COVID-19 Continued Service Plan - for the health and safety of staff and customers
At Bergens Autobody we treat you like family and we don't want our family members getting sick. With growing concerns around the novel coronavirus (COVID‑19), we wanted to reach out to you to share the actions we are taking to ensure our shop is clean and safe for you, our team members and the community we serve. As such while no cases have been reported at our location we are committed to doing our part.
The following is a list of measures that we are taking:
- We are now offering pick-up and drop-off services. Including rental vehicles, if you have been approved
- You can drop off your vehicle and keys in our dropbox outside without coming in.
- We accept payments over the phone and you can sign for documents when we drop your vehicle off to you if you choose
- All communication can be done via phone, text or email.
- All surfaces inside vehicles are cleaned and sanitized with a particular focus on high contact areas.
- Our staff use gloves and masks while working on your vehicle.
- As outlined by health officials, staff practice frequent hand washing and refrain from handshaking.
- We have increased hand sanitizer stations for both staff and customers.
We recognize that you may have upcoming appointments, we continue to offer you the flexibility to meet your needs so you don't have to leave home.
To keep our community safe, if you or any members of your household are feeling unwell, please let us know and we will rebook your appointment at a time convenient to you.
Sincerely,
Jonathon Bergen
Bergens Autobody
Bergen’s Auto Body & Collision Centre will treat you like family and that means they work hard to give your vehicles back to you properly and most importantly safely!