Why use the Trusted Regina directory?
We are all so busy with life, family, work and a million other commitments. When a need arises for a product or service and you can’t think to contact where do you turn?
Perhaps the Regina and area business you select randomly yourself will let you down. Living in a rapidly growing city like Regina can present it's challenges, with new businesses springing up all the time and existing businesses getting busier standards can and do suffer.
is here to save you time, save you hassle and save you money. Our local Trusted team
does the research for you and ALL the businesses featured on our Regina directory
have been checked, verified and are annually contracted to uphold the 5 TRUSTED GUARANTEES
- Provide the service and quality promised.
- Complete the job on time.
- Charge the price quoted with NO surprises.
- Communicate honestly and be responsive to customer needs.
- Resolve any issues with customer satisfaction in mind.
How we select Trusted Regina businesses to partner with
- We look for locally accountable businesses that have a reputation for quality driven excellence in the Regina market.
- Customers, clients and suppliers nominate businesses they are impressed with.
- We survey many of their past customers personally.
- We check the businesses online reputation and we speak to business references and past customers personally.
- All past customers we speak to are surveyed - it is a pass or fail!
- We ensure any required licenses, qualifications, WCB and insurances are valid and up to date.
How we maintain and monitor Trusted Regina partners
- We keep in close contact with the businesses we partner with, and meet with them at least 3 times a year.
- Each year we select partners at random to go through the process in order to re-qualify
- All partners are required to renew their contracts with Trusted every year.
- Trusted has a 'Mystery Shopper program' – where we randomly choose businesses and then send it real shoppers to make sure they are upholding their obligations.
- We have a dispute resolution process that is hands on and effective.
- If a Trusted business does not uphold the TRUSTED GUARANTEES they will be given the opportunity to put it right, if they refuse or do not meet our standards the businesses listings and details will be removed from our website immediately.