Trusted Tips and Resources

Trusted Tips & Resources

Congratulation Bergen's Auto Body - Celebrating 10 Years as a Trusted Regina Autobody & Collision Repair Shop

CONGRATULATIONS BERGEN'S AUTO BODY & COLLISION REPAIR - CELEBRATING 10 YEARS OF TRUSTWORTHY BUSINESS PRACTICES IN REGINA 

TRUSTED REGINA RECOGNIZES OUR PARTNERS WHO HAVE BEEN TRUSTED FOR OVER 10 YEARS!


In this series of recognition articles, we continue to shine a spotlight on the businesses that have been Trusted Regina Partners for over 10 years. Our team is recognize the partners that joined the Trusted Regina Community in 2012. We want to thank them for TRUSTING our team, and we are identifying each of them individually for providing 10 years of OUTSTANDING service to the citizens of Regina and the surrounding area! This latest article celebrates and recognizes Jon, Tyson and the team &  Bergen's Auto Body & Collision Centre Regina - your Trusted Regina Autobody shop for over ten years! 

'WE TREAT YOU LIKE FAMILY' 

BERGEN'S AUTO BODY & COLLISION CENTRE 

Bergen’s Auto Body is an SGI Accredited, OEM Certified Regina Auto Body and Collision Repair shop. They specialize in foreign vehicles and offer an auto body concierge service to their customers. 
Bergen’s are known for their tag line ‘We Treat You Like Family’. However, this doesn’t mean that they are a small shop. They are highly qualified professionals with state of the art equipment, and they invest in continually advancing their skills, experience, and accreditations. Their team is waiting  to guide you through the repair process from beginning to end.  


 

A LONG HISTORY OF OUTSTANDING SERVICE IN REGINA's AUTO BODY INDUSTRY.

John Bergen Senior and his wife Bev Bergen started the business on Nov 1st, 1991, with 6 employees. Now decades later the team has more than tripled in size! Jonathon Bergen joined his Father in the family business and he is now an owner. The team also includes younger brother Tyson Bergen, along with manager Paulo Di Antonio, and administrator Mandy Senger, who always greets visitors with a smile!!


THE BERGEN'S DIFFERENCE ! 

The team at Bergen’s are committed to working on improving our skills and level of service. They invest in ongoing training and ensure that our technicians are always up to date with the collision repair industries latest technologies. They are recognized in Regina for our exceptional customer service. They have many unique ways that they differentiate themselves from the competition.

Bergen’s Auto Body & Collision Centre is proud to be an OEM Certified Regina Auto Body Shop.

An OEM certification is a certification bestowed by a car manufacturer to a collision repair shop that meets the following standards:

  • Technician training to ensure technicians know the protocols and processes to repair a specific make and model of vehicle
  • Tooling to ensure the shop has the right machines and tools to perform repairs to the auto maker’s specification
  • Equipment to ensure that original equipment manufacturer parts are used so that a repaired vehicle maintains the same capabilities, performance, and safety assurances
  • Each automaker has its own certification requirements, and shops invest tens to hundreds of thousands of dollars to earn and maintain OEM certifications.
When you choose an OEM-certified auto body collision repair shop like Bergen’s Auto Body in Regina, you aren’t just taking their word for the quality of work. Trusted Regina can assure you that the quality claims are backed up by a third-party that will not compromise its standards because the auto maker’s reputation is on the line, too.

Bergen’s are an SGI High-Performance Partner Program Accredited auto body shop. 

Only the most trusted and best Regina auto collision centres receive this status. Jon and the team have worked very hard and are very proud of this achievement. They are authorized to do appraisals for your claim. This means if you are in an accident you can go directly to Bergen's and they will assist you from start to finish.  

Bergen's Advance Repair Plan

When you choose Bergen’s Auto Body & Collision Centre for your Regina auto body shop, they do an in-depth assessment of your vehicle which they call their advance repair plan. It is no different than a building blueprint. This well thought out process helps their technicians fix your vehicle properly and it ensures they find any hidden damage. Having the plan ready and accepted by SGI helps you, as it means we are fully prepared when your vehicle arrives for repair. They will have all the parts required in the shop and the repairs will be completed correctly, in less time, and more efficiently. This is a WIN -WIN! 


A quick Google will reveal stellar reputation. Bergens have an amazing 5 Star Rating  🌟🌟 🌟 🌟 🌟 - with over 250 Google reviews as of Feb 1st 2023!! The customer feedback is consistently excellent and they are always in the pursuit of excellence!

What Bergen's Auto Body Clients Say ...


"Bergen’s is an “A” One Business in Regina Saskatchewan. I needed body work done due to a person hitting my vehicle in a parking lot. While the vehicle was in their shop, I asked them to replace the front windshield also. During the time my vehicle was in their shop, they supplied me with updates as to the progress of the repairs, which I greatly appreciated. Their work is top notch; in my opinion, the BEST in Regina! They not only returned my vehicle with the body work completed and my car looking fabulous, but they returned my vehicle in immaculate condition. Washed, and not a spec of dust. The Bergen’s guarantee superb workmanship, and they deliver! Thank You!" - Patricia Knapp- Google

"Wow!! These guys are AWESOME! Did an SGI claim through them, they kept me up to date the entire time, I got texts every step along the way of the repair and they finished it sooner than I anticipated. But wow it looks amazing inside and outside of the car! I was letting my brother use my car and it was starting to get stinky in there and they even cleaned the interior. I am so happy, my expectations have really been exceeded!" - Sarah S - Google
“We are your neighbours and friends, so it is important to provide our customers with the peace of mind that their vehicles are being repaired correctly by highly trained professionals that care about them. Our OEM certification, awards, recognition and our wonderful customer reviews support our reputation for superior customer service in Regina serving our community.  Here at Bergen’s Auto Body & Collision Centre, we treat you like family and that means we work hard to give your vehicles back to you properly and most importantly safely!”   – Jonathan Bergen – Owner 


A word from Sara, the Trusted Regina founder, about her personal experience with .


When I first met the Bergen family, I knew they were right for Trusted Regina. They are down-to-earth, hard-working folk that put everything into what they do. It is obvious that Jon and Tyson care so much about their clients and their team, they cherish the legacy passed to them from their parents, and they will do everything to do better and be better! Bergens are not only an outstanding local business and leader in the Saskatchewan autobody industry, but they are also committed to supporting the Regina community. They know from personal experience how important it is to encourage and support kids in sports, especially those that need financial assistance for equipment and fees. Helping out is a big part of who they are. They are so involved and passionate about kids' sports teams and activities in Regina that it takes work to keep up with everything they sponsor! This shows a deep level of integrity and authenticity - they love Regina, and they are grateful for all the generations of families in their city that have supported Bergen's Auto Body, a local family-owned autobody shop. The Trusted Regina community and I are better for knowing them, and we are so proud to be a part of their ongoing success; we can't recommend them highly enough! - Sara Wheelwright 

Thank you for TRUSTING us, Jon. You have provided 10 years of AMAZING service to the people of Regina & area as a Trusted Regina Auto Body and Collision Repair Partner. We are proud to support you and to share that Bergen's have diligently upheld the 5 TRUSTED GUARANTEES of service.

Meet the team at Bergens Auto Body & Collision Centre your Trusted Regina Auto Body shop

Bergens are a local family business and from the moment you walk in the door you will be treated like family!

Bergens Auto Body Regina  are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's are an SGI Accredited Regina Auto Body and Collision Repair shop, they offer courtesy cars to their clients and they specialize in foreign vehicles.

Meet the Bergens Trusted Regina Auto Body team and see their collision repair shop in this video! 

 

 

Bergens Auto Body & Collision Centre your Regina Auto Body experts pass a Mystery Shop!

Bergens are a local family business and from the moment you walk in the door you will be treated like family!

Bergens Auto Body Regina  are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's are an SGI Accredited Regina Auto Body and Collision Repair shop  , they offer courtesy cars to their clients and they specialize in foreign vehicles.

While Bergens Auto Body Regina appreciate your business, we know it's never fun to get into a collision in the first place. 

 

TRUSTED COMPANY: Bergen's Auto Body 

Name of Shopper: Darrin Oremba from Premier Tax Services

 

MYSTERY SHOP CHECKLIST:

My company vehicle was involved in a small fender bender that caused $ 6500.00 of damage to the front end of my SUV. The person I was in the accident recommended that I use Bergens Auto Body so I contacted them and made arrangements for my vehicle to be towed their from SGI. 

 

1. How was the greeting/ welcome/ call answered? My calls to the office were answered quickly and warmly by their staff. Arrangements were easy to make and I was informed up front that there would be a bit of a delay because of the current back log of vehicles already ahead of me.

 

2. If retail: Appearance of the store / staff and showroom? Not a retail store.

 

3. Product/industry knowledge of staff? Follow up phone calls from the technicians working on my vehicle were knowledgeable about my vehicle and the damage and made recommendations that exceeded SGI’s original plan.

 

4. If a quote is required is the quote well laid out/ clear? Quote was very clear. A call explaining the extra charges not going to be covered by SGI were clearly laid out.

 

5. Did they ask where you found them? The asked during my first call how I found them and I explained about the referral from the other guy in the accident who turned out to be their accountant.

 

6. Overall experience 1-10. Over all experience is a 9.

 

7. Would you return as a customer/ recommend them to close friends? I have already recommended their business to my business partner and another friend.

 

8. Did anyone stand out as exceptional? If so who? Why? John was the person I dealt with from start to finish. 

 

9. If you made a purchase/booked a job how was the process? N/A

 

 

What a great Mystery Shop!!! Yet again showing you deserve the Thumbs Up from www.trustedregina.com

 

 

Bergen's AutoBody & Collision Centre are TRUSTED REGINA AUTO BODY EXPERTS...and they are waiting to help you. Fan them on Facebook here and be assured that they will look after you...you can TRUST them..we Guaranteee it!  

 

Trusted Regina Directory team share a happy customers comments about Trusted Regina Auto Body Bergen's Auto Body

www.trustedregina.com  is the REAL DEAL...and nothing explains it better than when we get feedback from the public....people like YOU that made the smart & simple choice .. to deal with a Trusted business like Bergen's Auto Body  and they did everything they could to help...and more,  just like we Guaranteed!

 Here is a recent review about Bergens on their Google Review page on the Bergen's Auto Body  Regina Google + Page  

Best regina Auto body Bergens

" Immediately after my appointment -- on the 4th of the month -- at the SGI Claims Centre (as the result of a collision between my truck and a deer) I took the vehicle to the two Ford dealerships in Regina. Neither one could accommodate me within the next month to six weeks and weren't really interested in looking at the paperwork to determine the scope of work that needed to be done. I went to Bergen's where Jonathon had a close look at the paperwork, listened to my need to have the vehicle fixed and back in my hands by the 15th and, within minutes, committed to meeting my need. Bottom line: I had the truck back on the 13th, with quality workmanship and cleaner outside and in than it had been for weeks. Could not be happier nor more satisfied with the attitude, the quality of work and the delivery on commitment given by Jonathon and the staff at Bergen's " Leon Brin , Regina

Thanks for taking the time to review them Leon...and thank you to Bergen's for proving ( yet again) that they are deserving of the title TRUSTED REGINA AUTO BODY SHOP. 

To read more review check out their other Google reviews for Auto Body Regina here  or check out  their listing in the Regina Auto Body Category here!  

 

 

 

Trusted Regina Auto body

Bergens Auto Body & Collision Centre your Regina Auto Body experts give a tip on Distracted Driving and Crash Odds

Bergens are a local family business and from the moment you walk in the door you will be treated like family!

Bergens Auto Body Regina  are proud to have an amazing 80 Years Auto Body Experience, and they have been serving Regina Auto Body needs for over 30 Years....they have a loyal customer base that simply wouldn't think of going anywhere else. Bergen's are an SGI Accredited Regina Auto Body and Collision Repair shop  , they offer courtesy cars to their clients and they specialize in foreign vehicles.

While Bergens Auto Body Regina appreciate your business, we know it's never fun to get into a collision in the first place.

 

They are your BEST REGINA AUTO BODY shop and here they share a great tip on Distracted Driving and Crash Odds:

CRASH ODDS:

Drivers who are engaged in the following distractions are more likely to be in a crash or near crash event compared with non-distracted drivers.

  • Text messaging (or texting) on a cell phone — 23 times more likely
  • Talking on a cell phone — 4 to 5 times more likely
  • Reading — 3 times more likely
  • Applying makeup — 3 times more likely
  • Reaching for a moving object — 9 times more likely
  • Dialing on a hand-held device — 3 times more likely
  • Talking or listening on a hand-held device — 1.3 times more likely

  

 

Bergen's AutoBody & Collision Centre are TRUSTED REGINA AUTO BODY EXPERTS...and they are waiting to help you. Fan them on Facebook here and be assured that they will look after you ..you can TRUST them..we Guaranteee it!

 

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